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Sales · Riyadh · Hybrid

Senior Manager, Customer Success

We're partnered with a B2B startup in stealth mode, ready to launch in KSA. With several enterprise clients already onboarded and more in the pipeline, we're looking for a Senior Manager of Customer Success to own customer relationships from onboarding, product adoption and ensuring success. You'll be a trusted partner to the enterprise clients.

You will:

  • Lead onboarding and training, ensuring adoption is fast

  • Own a portfolio of enterprise customers in KSA, ensuring long term success

  • Be the bridge between customers and product/engineering

  • Be proactive to identify growth opportunities, closing renewals and upselling

We're looking for individuals with:

  • 6+ years in Customer Success or Account Management in SaaS orgs

  • Proven record of driving product adoption and renewals (exceeding target/quota)

  • Experience working in fast paced startup environments

Salary - 35-40K SAR p/m

Department
Sales
Locations
Riyadh
Remote status
Hybrid

About Talent Sherpa

Talent Sherpa partners with startups and scaleups in the Middle East, US and APAC. Since launching in November 2023, we've successfully connected 100+ professionals with 15 companies. 

Sales · Riyadh · Hybrid

Senior Manager, Customer Success

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